Contacts
Need information about orders, customisations, warranty or support? Use one of our direct contacts. We'll get back to you as soon as possible.
Direct contacts
For warranty or technical support requests, always include your order number, invoice or any other relevant reference.
Opening hours
Monday – Friday09:00 – 13:00 / 14:30 – 18:30
SaturdayBy appointment
SundayClosed
How we can help
Support and assistance
- Information on orders and shipping
- Warranty and after-sales enquiries
- Product reports and technical support
- Questions about sizing, use and features
Business enquiries
- Supply for companies and professionals
- Customisations and special requests
- Commercial partnerships
- General information about the Dr Kampes brand
Frequently asked questions
How long does it take to get a reply?
We aim to respond as quickly as possible. Response times vary depending on the type of request and the time of year.
Can I contact you via WhatsApp?
Yes. Use the WhatsApp button on this page to open a direct chat with Dr Kampes.
Can I ask about business or custom orders?
Yes. Please specify quantities, type of customisation and company details for a faster response.
What do I need to provide for product support?
Order number or invoice, description of the issue, photographs and, if possible, the product batch number.
