Contacts

Need information about orders, customizations, warranty, or support? Use one of our direct contacts. We'll get back to you as quickly as possible.

Direct contacts

For requests related to warranty or technical support, always provide the order number, invoice, or other useful references.

Hours

Monday – Friday 09:00 – 13:00 / 14:30 – 18:30
Saturday By appointment
Sunday Closed

What you can contact us for

Support and assistance

  • Information about orders and shipping
  • Warranty and after-sales requests
  • Product reports and technical support
  • Questions about sizing, use, and features

Business inquiries

  • Supply for companies and professionals
  • Customizations and special requests
  • Business collaborations
  • General information about the Dr Kampes brand

Frequently asked questions

How long does it take you to respond?

We try to respond as quickly as possible. Response times vary depending on the type of request and the time of year.

Can I also contact you via WhatsApp?

Yes. Use the WhatsApp button on this page to open a direct chat with Dr Kampes.

Can I ask about business or customized orders?

Yes. Specify the quantity, type of customization, and company details to get a faster response.

What should I provide for support on a purchased product?

Order number or invoice, description of the issue, photographs, and, if possible, the product batch.