Privacy policy

PRIVACY POLICY

This policy describes how CAMPES S.r.l. collects, uses and protects the personal data of users of the website www.drkampes.com and customers who make purchases online.

1. Data Controller
CAMPES S.r.l.
Registered and administrative office: Via Noalese 84/E, 31100 Treviso (TV), Italy
Tax code and VAT number: 05496370262
Email: info@drkampes.com
PEC: campessrl@pec.it

2. Data collected
We may collect the following categories of data:
- identification and contact details, such as first name, last name, address, email and phone number
- billing and shipping details
- order and payment data
- technical data relating to browsing, device, logs and interactions with the website
- data provided through contact forms, support requests or subscription to commercial communications

3. Purposes of processing
Data is processed to:
- manage orders, payments, shipping, returns, refunds and customer support
- fulfil legal, tax, administrative and accounting obligations
- prevent fraud or abuse
- handle contact and support requests
- send commercial communications or newsletters, where the user has given their consent
- analyse website performance, traffic and marketing effectiveness

4. Legal basis
Processing takes place, depending on the case, on the basis of:
- performance of a contract or pre-contractual measures
- compliance with legal obligations
- legitimate interest of the data controller
- consent of the data subject, where required

5. Platforms, tools and parties involved
The website is hosted and managed through Shopify.
For the operational management of the store, payments, communications and analytics, third-party providers may be used, including Shopify, payment providers, shipping services, Google Analytics, Meta and Brevo, to the extent necessary for the provision of services and in accordance with their respective terms.

6. Data retention
Data is retained for no longer than necessary for the purposes for which it was collected and, where required, for the periods prescribed by law.

7. Data subject rights
Data subjects may exercise the rights provided under applicable law, including access, rectification, erasure, restriction, objection and data portability, by contacting the data controller using the details above.

8. Cookies and tracking tools
The website uses technical cookies and tracking tools and, where applicable, statistical or marketing ones. For more details, please consult the website's Cookie Policy.

9. Changes
This policy may be updated at any time. The updated version is published on this website.